Customer service
Copywriting solutions still needed after all these years
Marketers continue to peddle solutions to undefined problems. Here’s a fresh reminder of why you should strike the word from your copy.
No more confusing instructions – call in a freelance copywriter
Confusing or ambiguous instructions are an annoying time-waster. Maybe you need a proper writer to put things right.
Don’t apologise – you’ve done nothing wrong
Had enough of corporate insincerity? People want helpful customer service not endless apologies for the minor things that go wrong.
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